About NSBS
Northern Spark Business Solutions, L3C is a research-driven practice based in Bangor, Maine. We help leaders build systems that support people, performance, and long-term resilience.
About NSBS
We are structured to support healthier workplaces, stronger leadership systems, and resilient local ecosystems.
The L3C structure reinforces mission alignment and long-term responsibility. It keeps engagement work grounded in measurable outcomes without sacrificing people.
Bangor supports healthcare, education, nonprofits, and small-to-mid organizations carrying real community load. NSBS exists to strengthen the systems behind that work.
Operating Model
Clear, measurable, and human-centered by design.
Mission
We design practical systems that improve retention, learning, and operating performance while protecting human capacity.
Vision
We help organizations reduce burnout risk, build trust, and align daily execution with purpose.
Values
Goals
Practical outcomes with measurable momentum.
Deliver engagement tools accessible to SMEs, nonprofits, and public-facing teams.
Identify and remove friction across leadership, training, and operating systems.
Transfer practical frameworks teams can sustain after implementation.
Client Commitments
Simple, explicit commitments with accountability.
We design for safety, clarity, consent, and sustainable pacing.
Research is translated into clear, adoptable practice.
We build structures that hold under real operational strain.
Feedback loops and metrics support iteration without disruption.
Founder
NSBS was built to help organizations move from reactive people fixes to measurable systems by design.
Bangor-based | Veteran-founded | Trauma-informed
Scott Thompson is the founder of Northern Spark Business Solutions and a practitioner in engagement science, workforce development, and trauma-informed organizational design. His work centers on converting complex operational friction into measurable, adoptable improvements for leaders and teams.