1. Discovery
Low-disruption assessment clarifies pressures, patterns, and strengths before change begins. We pair consulting diagnostics with SPARK to build a practical roadmap.
Methods
Sustainable success.
By design.
NSBS blends peer-reviewed research, behavioral science, and trauma-informed practice to help organizations build engagement systems that hold up under real conditions. We design intentional environments where people can engage safely, learn effectively, and perform sustainably.
- Create clear operating expectations and leader alignment
- Increase learning transfer and practical skill adoption
- Reduce burnout pressure and friction across teams
- Build measurable systems that sustain performance
Approach
Our support approach
These principles keep our work practical, measurable, and aligned to sustainable human and organizational performance.
2. Design
Solutions are co-designed for how people actually work. We translate findings into clear expectations, supports, workflows, and repeatable habits.
3. Integration
We move solutions into practice with realistic pacing and leader reinforcement, so improvements become operating norms.
4. Adaptation
Feedback loops and lightweight measurement keep improvements responsive and durable without restarting every quarter.
SPARK Framework
The SPARK Model of Engagement
SPARK maps five core conditions that shape motivation, learning, and performance: Social Connection, Purpose and Impact, Achievement and Mastery, Risk and Challenge, and Knowledge and Growth.
Where SPARK focuses
- Social Connection
- Purpose and Impact
- Achievement and Mastery
- Risk and Challenge
- Knowledge and Growth
Performance Diagnostics
BASKET analysis
A structured method to diagnose what is driving performance and design training or systems changes that improve outcomes.
What BASKET measures
BASKET clarifies what to reinforce, what to train, and what to redesign in the environment.
B
Behaviors Observable actions that predict outcomes.
A
Attitudes Beliefs and perceptions shaping decisions.
S
Skills Capabilities needed for reliable execution.
K
Knowledge Understanding required to perform consistently.
E
Environment Systems, tools, context, and constraints.
T
Talents Strengths and role fit that accelerate performance.
Operating Sequence
How it fits together
SPARK shows engagement conditions. BASKET explains drivers. Trauma-informed design keeps solutions adoptable and sustainable.
1. Measure the system
Use SPARK to identify strengths, gaps, and friction points quickly.
2. Diagnose the drivers
Use BASKET to separate training needs from system constraints.
3. Design for adoption
Use trauma-informed principles to increase clarity and repeatability.
4. Sustain outcomes
Build reinforcement loops and lightweight measurement over time.